PRODUCTION, LEAD TIMES, AND COVID-19 UPDATES

Spring has arrived and brought with it reduced lead times.

We’re happy to report that we’ve made good progress in reducing our lead times down to around 8-10 weeks, with most units going out closer to eight. Steel availability is still low, and prices continue to increase.

However, our supply partners have been able to keep material flowing. There are still many uncertainties regarding supply chains across all industries. Nevertheless, we remain committed to improving our lead time by working with suitable partners to source the material and components we need to manufacture the high-quality and dependable ovens and incubators you rely on. 

We look forward to a positive and productive 2021 and will continue to post production updates as progress is made.

Gratefully, Mike Kinkade, Vice-President

Thank you for your patient support over the last three months. Our move from Chicago to Burr Ridge is officially complete, and we are back to full capacity. Our relocation, coupled with an extreme bout of COVID-19 related illnesses in November, pushed our lead times from 4-6 weeks up to 10-12 weeks. 

As we worked to reduce this new lead time, we were hit with another setback: Steel availability is at a 10-year low, and raw material prices have doubled in the last six months.

This hurt our ability to secure and process raw steel and increased our suppliers' lead time for many components. Now, we are working tirelessly to:

• Locate and secure raw materials

• Safely manufacture products as quickly as possible

• Fulfill your orders in a timely fashion

We believe our efforts will eventually result in lower lead times, especially if steel supplies level out by May of 2021, as many experts suggest. But until then, I am sorry to report a 10-12 lead time is the expectation for the near future.

Thank you for your business and understanding as we push forward and work towards shorter lead times while maintaining the highest product quality.

Gratefully, Cheri McKown, President

 We hope this update finds you all well and healthy. As a direct manufacturer and supplier for several "essential" business lines (medical supply chains, laboratory supplies) as defined by The Department of Homeland Security - CISA guidance, Quincy Lab has remained open and operational. 

As of this update, we are experiencing significant production delays and hurdles to remaining operational, protecting our employees, and maintaining a healthy and safe work environment.

• We're managing our factory move and are not yet fully operational due to unexpected delays in permitting.
• The ongoing virus pandemic disrupted our supply chain, resulting in delays for crucial components.
• While we have been fortunate in the last few months, our workforce is now affected by the social distancing and isolation measures imposed by common sense and our state's recent shutdown mandates. For safety's sake, we now have fewer workers to fabricate and assemble our ovens and incubators.

Please know we are working as quickly and accurately as we can to complete your orders. But due to these factors and the upcoming holidays, we cannot provide an accurate estimated time of completion for any of our outstanding orders.

Thank you for your patience and understanding.

Gratefully, Cheri McKown, President